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Office Assistant

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Clippit asking whether the user needs help
Clippit asking whether the user needs help

The Office Assistant was a feature included in Microsoft Office 97 and subsequent versions until Office 2007, in which the assistants have been removed due to widespread[citation needed] dissatisfaction on the part of Office users. The default assistant in the English language version was officially named Clippit, nicknamed Clippy,[1] after its animated paperclip representation. The feature was an entry point to the application's help system, presenting various help search functions and offering advice based on Bayesian algorithms in Office versions 97 to 2003 on Windows and versions 98 to 2004 on the Macintosh. Many of the characters are based on "guides" from the defunct Microsoft Bob user interface.

Contents

Overview

Clippit was enabled by default in earlier versions of Microsoft Office, and would pop open whenever the program thought the user could use its advice. Famously, typing an address followed by "Dear" (or, indeed, almost any other imaginable combination of words) would prompt Clippit to pop-up and say "It looks like you're writing a letter. Would you like help?"

Animated representations other than Clippit are available, such as The Dot (a cute shapeshifting and colour-shifting smiley or red ball), F-1 (a robot), The Genius (a caricature of Albert Einstein), Office Logo (jigsaw puzzle), Mother Nature (a globe), Scribble [Links] (a cat) and Power Pup [Rocky] (a dog). In many cases the Office CD is necessary to activate a different office assistant character, so Clippit, the default setting, has remained the most widely known, especially among users who may be using a pirated or shared edition of Word. In the editions which use Agent, users can add other .ACS files to set locations for them to show up as selectable assistants. The Office assistant is also present in the Mac OS versions of Office, starting with Office 98, with a Mac-only assistant named Max, in the shape of a Macintosh Plus, serving as the default (although Clippit remains available).

Starting in Office 2000 Microsoft Agent (.ACS) replaced the earlier Microsoft Bob-descended Actor (.ACT) format as the technology supporting the feature.

The Microsoft Office XP Multilingual Pack provides two additional representations, Saeko Sensei (冴子先生?), an animated secretary, and a version of Monkey King (孫悟空?) for customers who used Asian languages in non-Asian versions of Office[1]. Native language versions provided additional representations such as Kairu the dolphin in Japanese. Clippit has inspired takeoffs such as Vigor, a version of the vi text editor with a paperclip providing unhelpful "help".

The program was widely reviled among users as intrusive and annoying,[2][3] and was criticized even within Microsoft. Smithsonian magazine referred to Clippy as "one of the worst software design blunders in the annals of computing". [2]

Additional assistants

Since Office 2003, more assistants have been released in the ACS format.[3] [4]

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